Table of Contents

 

 

Editor’s Note........................................................................................................................................................................................... vii

Preface..................................................................................................................................................................................................... ix

M-E-M-O-R-A-N-D-U-M........................................................................................................................................................................ xi

Chapter 1         The Art of Balance........................................................................................................................................................   1

Chapter 2        Acknowledge a Power Greater Than Yourself............................................................................................................    3

Chapter 3        Build a Strong Foundation.........................................................................................................................................   24

Chapter 4         Adopt Critical Thinking as Your Operating System..................................................................................................  30

Chapter 5         Apologize Gracefully...................................................................................................................................................  36

Chapter 6         Forgive Generously.....................................................................................................................................................  42

Chapter 7         How to Have a Difficult Conversation.......................................................................................................................   47

Chapter 8         On Your Journey, Rely on These True Things..........................................................................................................   50

Chapter 9         Everyone Is Massively Self-Interested.......................................................................................................................  63

Chapter 10      The Fear Factor............................................................................................................................................................ 67

Chapter 11      Conscious Competence................................................................................................................................................ 74

Chapter 12      Non-rational Levers of Influence and the Art of Persuasion.....................................................................................  78

Chapter 13      Conversational Excellence..........................................................................................................................................  91

Chapter 14      Smart Starts................................................................................................................................................................  99

Chapter 15      Public Speaking: Nothing to Fear Here..................................................................................................................... 107

Chapter 16      Eliciting, Answering, and Asking Questions.............................................................................................................. 111

Chapter 17      Cultivate Presence...................................................................................................................................................... 119

Chapter 18      Be the Right Kind of Leader....................................................................................................................................... 123

Chapter 19      Listen Like Your Life Depends on It.......................................................................................................................... 136

Chapter 20      How to Negotiate Like a Pro...................................................................................................................................... 143

Chapter 21      Off You Go!................................................................................................................................................................. 146

Appendix A: A Little Help From My Friends....................................................................................................................................... 148

Appendix B: Finding Great Mentors....................................................................................................................................................  151

Afterword.............................................................................................................................................................................................. 154

Acknowledgments................................................................................................................................................................................. 159

The Bookshelf: Works Consulted and Recommended........................................................................................................................ 163

Author Bio............................................................................................................................................................................................. 166

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© 2020 Patrick McKenna

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